Privacy Policy
At Vonta Tech, we value your privacy and are committed to protecting customer data.
Information We Collect
We may collect:
Name, email, phone number, and business details
Call recordings and conversation transcripts
Usage analytics and technical information
We only collect personal information that is necessary to provide our services, respond to inquiries, and improve customer experience.
Your information is collected through secure forms and is used solely for communication, service delivery, and support purposes. We do not sell, trade, or misuse your personal data in any way. Usage data.
AI Voice Agent Usage
Our platform uses AI-powered voice agents to automate customer communication, appointment handling, lead qualification, and support interactions.
Calls may be recorded for:
Quality assurance
Training purposes
Service improvement
Customer support review
By using our services, users consent to call recording where legally permitted.
Data Protection
We use secure systems and third-party providers to help protect customer information from unauthorized access.
Third-Party Services
We may integrate with third-party platforms including:
CRM systems
Automation tools
Communication providers
Payment processors
Contact
For privacy-related questions:
info@vontatech.com
Terms & Conditions
By using Vonta Tech services, you agree to the following terms:
Acceptable Use
Customers may only use our AI systems for lawful business purposes.
Prohibited Activities
Users may NOT use our services for:
Scam or fraudulent activity
Harassment or abusive communication
Illegal marketing campaigns
Spam calls
Violation may result in immediate suspension without refund.
Payments
Payments must be completed before deployment or activation.
Subscription services renew according to the selected plan.
Failure to pay may result in service interruption.
Service Availability
We aim for high uptime but do not guarantee uninterrupted service at all times.
Modifications
We may update pricing, features, or terms without prior notice.
Contact
Info@vontatech.com
Refund Policy
Refund Policy
We want customers to feel confident using our services.
Eligibility
Refunds are available within 7 days of purchase if the customer is unsatisfied with the service.
Non-Refundable Situations
Refunds may not apply if:
Significant deployment work has already been completed
Custom integrations were delivered
Abuse or policy violations occurred
Processing
Approved refunds are processed to the original payment method.For refund requests:
info@vontatech.com